At Fragrances Pearl Jewellery, we are committed to providing our customers with a seamless shopping experience, including reliable and timely shipping services. This Shipping Policy outlines important information regarding shipping rates, delivery times, and other related details.
- Shipping Destinations:
1.1. We currently offer shipping to addresses within United Arab Emirates.
1.2. For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.
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Shipping Methods and Rates:
2.1. We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
2.2. Shipping rates are calculated based on the weight of your order, the shipping destination, and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.
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Order Processing Time:
3.1. Orders are typically processed and shipped within 10 business days of receiving payment, excluding weekends and holidays.
3.2. Please note that personalized/customized items may require additional processing time before shipping. The estimated processing time for such items will be specified on the product page.
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Estimated Delivery Times:
4.1. Delivery times vary depending on the shipping method selected and the destination address.
4.2. Standard Shipping: Estimated delivery within 10 business days. Expedited Shipping: Estimated delivery within [insert estimated number] business days. Express Shipping: Estimated delivery within 10 business days.
4.3. Please note that these are estimated delivery times and actual delivery may vary depending on factors such as customs processing, weather conditions, and carrier delays.
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Order Tracking:
5.1. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
5.2. You can also track your order by logging into your account on our website and viewing your order history.
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Shipping Restrictions:
6.1. We are unable to ship to PO boxes or APO/FPO addresses.
6.2. Some items may be subject to shipping restrictions due to their size, weight, or contents. Any such restrictions will be noted on the product page.
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Shipping Updates and Communication:
7.1. We will keep you informed about the status of your order via email, including confirmation of shipment and any updates regarding delivery.
7.2. If you have any questions or concerns about your shipment, please contact our customer service team for assistance.
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Contact Us:
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at sahsahperfumes@karammgroup.com
By placing an order with Fragrances Pearl Jewellery, you agree to adhere to the terms and conditions outlined in this Shipping Policy.
